Event Policies & Guidelines

These policies apply to all private and semi-private events hosted at FlyteCo Tower. Please review them carefully to ensure a smooth and successful event experience.

Reservations, Deposits & Payment

To reserve an event, a completed credit card authorization and a 50% deposit are required. The remaining balance may be charged to the card on file following the event. The card will be securely held in the event of cancellations, damages, or unpaid balances.

Cancellations & Booking Changes

  • Cancellations are free up to 72 hours prior to the event start time.

  • Cancellations within 72 hours result in forfeiture of the 50% deposit.

  • Cancellations within 24 hours will result in the full event amount being charged.

Event modifications may be made up to 72 hours before the event start time. Any changes requested within 72 hours require approval from the Director of Events.
events@flyteco.com

Taxes & Tax Exemption

All events are subject to Colorado State and City of Denver sales tax.

  • The City of Denver requires a 4.0% sales tax on required gratuities and service charges.

  • Tax-exempt events must provide valid exemption documentation from both the State of Colorado and the City of Denver at least two weeks prior to the event date.

Property, Damages & Lost Items

FlyteCo Tower is not responsible for damage to or loss of personal belongings, décor, gifts, or merchandise left anywhere on the premises.

The event host is responsible for any damage to the venue or property caused by themselves, their guests, vendors, contractors, or invitees during the event.

Items left behind must be retrieved within 48 hours or may be disposed of.

Guest Conduct & House Standards

To maintain a safe and enjoyable environment:

  • FlyteCo reserves the right to enforce standards related to dress, decorum, and behavior.

  • Alcohol service may be refused to anyone who appears intoxicated or under the influence.

  • Alcohol will not be served to anyone under the legal drinking age or without valid ID.

  • Children must be supervised by an adult at all times.

Audio / Visual, Music & Entertainment

Most event spaces include televisions and basic A/V capabilities.

  • Additional A/V needs must be approved in writing.

  • Music, dancing, or amplified sound is not permitted without written approval from FlyteCo management.

  • Final A/V requests must be submitted at least two (2) weeks prior to the event.

  • FlyteCo is not responsible for the storage or security of A/V equipment brought in by clients or vendors.

Outside Vendors & Contractors

All outside vendors must receive prior approval from FlyteCo.

Approved vendors must:

  • Provide proof of insurance

  • List FCGVR LLC and CTRL Tower LLC as additionally insured

FlyteCo will reasonably cooperate with approved vendors provided their presence does not interfere with venue operations or other guests.

Decorations & Set-Up Guidelines

To protect the venue:

  • Nails, screws, staples, tape, wires, or fastening devices are not permitted.

  • Confetti, glitter, bird seed, crayons, markers, sharpies, and similar materials are prohibited.

Use of prohibited materials may result in a minimum $500 cleaning fee. Event hosts are responsible for any damage to the facility or grounds.

Prohibited Items

The following items are not permitted anywhere on the premises:

  • Weapons of any kind

  • Live animals (except service animals)

  • Toy or replica guns (including Nerf, BB, pellet, airsoft, or water guns)

  • Piñatas, LEGOs, silly putty, or similar items

  • Fireworks or sparklers

  • Confetti poppers or glitter

  • Hookahs, beer funnels, air horns

  • Outside alcohol

Violations may result in immediate termination of the event without refund, and the event host assumes responsibility for any resulting costs or liabilities.

Menus & Ingredient Availability

FlyteCo reserves the right to make menu changes if ingredients become unavailable due to circumstances beyond our control.

If a significant change is required, clients will be offered:

  1. A revised price reflecting current market costs to maintain the original menu, or

  2. Substitute menu items to maintain the original agreed price

Final Event Details & Timing

Clients are responsible for reviewing and confirming all event details no later than three (3) business days prior to the event. All confirmed details will be considered final.

All food service must conclude one hour prior to closing, when the kitchen closes.

Outside desserts or specialty food require prior approval and a signed waiver. CLICK HERE

Payment Enforcement & Collections

Any unpaid balances or reimbursable costs will accrue interest at 1.5% per month. The event host is responsible for all associated collection costs, including court costs and reasonable attorney fees.

Indemnification

Each party agrees to indemnify, defend, and hold harmless the other party and their affiliates, officers, directors, partners, and employees from any claims, damages, or expenses arising from their own acts, omissions, or negligence in connection with the event.

Force Majeure

FlyteCo Tower is not liable for failure or delay in performance due to circumstances beyond reasonable control, including but not limited to: acts of God, natural disasters, fire, flood, war, terrorism, labor disputes, government orders, civil unrest, or emergency repairs. In such cases, performance may be excused and the event may be canceled without further liability. Deposits will be returned minus any expenses already incurred. The parties may mutually agree to reschedule, but are not obligated to do so.

Intellectual Property

FlyteCo Tower retains all rights to its name, logo, and artwork. Use of FlyteCo intellectual property without prior written approval is prohibited.

Legal & Jurisdiction

All events are governed by Colorado law, with venue and jurisdiction exclusively in Denver County, Colorado. This policy represents the full understanding between FlyteCo and the event host and supersedes prior communications.

Helpful Reminders

  • No outside alcohol

  • Valid ID required for alcohol service

  • Catering and private event spend does not qualify for FlyteCo rewards or memberships

Once a deposit is submitted, a confirmation email will be sent with booking details and links to manage your reservation.